Who can become a member of Visit Sunshine Coast?

Tourism related businesses, professional support services and individuals who would like to connect with the Sunshine Coast tourism industry. Applications from outside the Sunshine Coast Regional Tourism Organisation boundary are also welcome to apply.

What will I receive for my membership fees?

Our objective is to provide unique opportunities for our members to help them grow their businesses. Pending the level of membership you choose for your business will dictate the benefits you receive. Please see the membership benefits table for specific benefits.

How can I access the image library of Visit Sunshine Coast?

Access to the image library is a membership benefit.

How do I get my brochures in the Visitor Information Centres? (VIC’s)

Distribution of your brochures through our VIC’s is a membership benefit. Once your membership has been approved (at Tourism Essentials level or higher) you can engage with a brochure distribution company or deliver the brochures directly to our Maroochydore or Caloundra Road VIC’s.

Why do I need to be a Visit Sunshine Coast member, if I already pay the tourism levy?

The Tourism and Major Events Levy is administered by Sunshine Coast Council. Funds are directed to marketing of the region, major events and the operation of Visitor Information Centres. As a levy payer, you will still benefit from the activity that Visit Sunshine Coast delivers. However, as a member, you will be able to directly advertise your business and leverage from Visit Sunshine Coast’s promotional activity.

How will my membership fee be used?

Member fees will be used to deliver national and international marketing activity , operate the membership program and to facilitate industry development programs.

I am already a member of a local tourism body or chamber of commerce, why should I also join Visit Sunshine Coast?

Federal and State tourism bodies such as Tourism Australia and Tourism and Events Queensland deal directly with VSC as the region’s official tourism organisation, and this then provides opportunities for local tourism bodies. This means that membership of Visit Sunshine Coast provides you with an exclusive channel for maximising your business opportunities. In 2018/2019, VSC will continue to build all categories of tourism through enhanced digital, niche and traditional marketing, as well as increased consumer and trade PR, and strong partnership marketing.

What level of membership is recommended if I have more than one business?

Select the most appropriate level of membership for your business according to the benefits. If you have multiple businesses and join an additional business at the same or lower membership level, a 25% discount will apply to the lower level.

Operator listing frequently asked questions

List with ATDW to get your business in front of thousands of holidaymakers.

Where is my listing?

Your listing should appear in the category as specified with Visit Sunshine Coast (VSC) when you became a member or in the category that you nominated with Australian Tourism Data Warehouse (ATDW). If you cannot find your listing via either of these categories, please contact VSC as per details above.

I can see my listing on ATDW but it’s not on the Visit Sunshine Coast website?

Please contact VSC as per details above for further investigation. Please contact [email protected].

My listing is appearing in the wrong category.

Please contact VSC to update your listing in your preferred or correct category.

If I search for my listing I can’t find it? Why?

If you cannot find your listing please contact VSC.

Why are my images pixelated?

It may be a result of not loading your images to the new required sizing with ATDW or with Bookeasy. We recommend these are updated.
ATDW size requirements
2048 x 1536 pixels and no larger than 10MB
Landscape only
No logos or text can be in the image
File types jpeg or png

I’ve updated my images and/or information in ATDW but I can’t see the changes on your website?

Depending upon the time of day you updated your details/images on ATDW there may be an overnight wait for this to appear on the VSC website. Please contact [email protected].

I need help with putting my product and images on ATDW. Who do I call or email?

Contact the relevant distributor for each entity as per the details below.
ATDW
Email: [email protected]
Call: 1800 629 749.
Website: https://oauth.atdw-online.com.au/login

More information

If you have any further questions please do not hesitate to contact  Anke Hoppe [email protected]
Keep an eye out for VSC newsletters and communications about further updates.

Please read our code of conduct and terms and conditions.

Enquiries can be directed in the first instance to [email protected]