Industry Development Program 2018/19

With a large tourism industry and the predominance of small enterprises on the Sunshine Coast, Visit Sunshine Coast (VSC) understands the need to assist the industry in the development of their individual business.

Industry forecasts indicate by the year 2030 tourism will be the largest global industry, further supporting the need for education and training and to proactively meet the diverse demands of this growth into the future.

VSC offers training workshops and programs, often in conjunction with bodies such as Tourism and Events Queensland (TEQ) and Queensland Tourism Industry COuncil (QTIC). The programs are designed to assist operators in acquiring the skills and knowledge required for businesses to prosper. The workshops are heavily subsidised by VSC and are open for non-members as well.

Industry events and workshops are a benefit of VSC membership allowing our members to gain valuable insights from Visit Sunshine Coast staff, special guest speakers and industry experts

Upcoming Events › Industry Workshops

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List of Events

QTIC Digital Ready – Web Basics – Sunshine Coast

February 5, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Web Basics - Sunshine Coast Tuesday, 5 February 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Web Basics workshop includes: Website usability Website…

Global Ready Workshop

February 6, 2019 @ 1:00 pm - 5:00 pm

Global Ready Workshop This FREE workshop, facilitated by Michael Nelson from Pinnacle Tourism Marketing, will provide businesses with practical knowledge on understanding the international marketplace, how to ensure your business is ready for international visitors, and how to engage with overseas representatives so they can help promote your product or…

QTIC Digital Ready – Be Bookable Online – Sunshine Coast

February 26, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Be Bookable Online - Sunshine Coast Tuesday, 26 February 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Be Bookable Online workshop includes: Online…

QTIC Digital Ready – Increase Your Website Traffic – Sunshine Coast

March 19, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Increase Your Website Traffic - Sunshine Coast Tuesday, 19 March 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Increase your website traffic includes:…

Remarkable Customer Service

March 21, 2019 @ 9:00 am - 12:00 pm

The signature program that redefines customer service BANDAID SOLUTIONS + FIGHTING FIRES WON’T GET YOU THERE An immersive 3-hour workshop, facilitated by Customer Frame Move beyond the confines of ’customer service’ thinking Learn how to put the customer at the heart of everything you do Identify gaps in your business…

QTIC Digital Ready – Planning Your Online Strategy- Sunshine Coast

March 26, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Planning Your Online Strategy- Sunshine Coast Tuesday, 26 March 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Digital Ready Program is available to…

I Am Woman, Hear Me Roar – Advancing Women in Business

April 16, 2019 @ 9:00 am - 1:00 pm

QTIC is supporting Ms Kayleen Allen, Managing Director, Tourism Gems to hold a series of workshops and business mentoring sessions throughout Queensland. This project is supported by the Queensland Government’s Advancing Women in Business Initiative.   The aim of the program is to encourage and support women in existing businesses and assist women who are thinking about, or who are ready to embark…

QTIC Digital Ready – Maximising Facebook – Sunshine Coast

April 23, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Maximising Facebook - Sunshine Coast Tuesday, 26 March 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Digital Ready Program is available to all…

QTIC Digital Ready – Maximising Instagram- Sunshine Coast

May 7, 2019 @ 9:00 am - 1:00 pm

QTIC Digital Ready - Maximising Instagram - Sunshine Coast Tuesday, 7 May 2019 from 9:00 am to 1:00 pm Venue – Surfair Marcoola Facilitator – Tourism Tribe Cost - FREE Register for this workshop, and a FREE professional digital assessment here - https://teamsunshinecoast.com/digital-ready  The Digital Ready Program is available to all…

VIC Trade Day 2019

May 15, 2019 @ 9:00 am - 5:00 pm

VIC Trade Day 2019 Save the date! Visit Sunshine Coast (VSC) manages eight Visitor Information Centres across the region and over 300 Ambassadors. The Visitor Information Centre (VIC) Trade Show is an opportunity for you to meet with 200 volunteers from the VSC and neighbouring region centres and showcase your…

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External training and education

Many schools offer tourism and hospitality training and education on the Sunshine Coast. Some of these courses can be found at the following institutions:

University of the Sunshine Coast

Sunshine Coast TAFE

Regional schools

General resources

The links below provide relevant resources and up to date information that can be used to assist tourism businesses.

For further information contact

Andrew Fairbairn
Email: [email protected]

Phone: 61 (0) 7 5458 8800